Our on-site Warranty Team strives to provide you top-notch customer service and prompt service. Please be aware that in some instances the Home Warranty Documents may require the warranty service request to be in written form.
- 10 years of third-party, insurance-backed, structural defect coverage for load-bearing components
- Three years of roof systems coverage against roof leaks
- Two years of systems surety coverage against defects in wiring, piping and ductwork in electrical, plumbing, heating, cooling, ventilating and mechanical systems
- One year of surety coverage against defects in workmanship and materials
- The Warranty becomes effective immediately on the day of closing
- Arbitration process helps to resolve differences
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- Over 24 years of warranty experience covering more than 1.25 million new and pre-owned homes
- 15,000 builder members in 48 states
- A commitment to service, with more than 650 employees nationwide, 10 risk management experts, 1050 construction inspectors and more than 4200 approved building departments
- Strong insurance backing from national and international insurance companies
* This web page is a general overview; please consult your Home Warranty Document for specific details, requirements, and coverage terms. |